PROACTIVE NETWORK MONITORING


PCS Group is dedicated to staying ahead of the curve when it comes to the tools we use to better serve our clients. We recently switched our RMM software from Kaseya, to LabTech, and we are excited to tell you why. 

LabTech is known as the most powerful, fast, and secure- remote control tool on the market. With this platform, the visibility that PCS has into our client’s systems is astounding. The precise monitoring tool offers a proactive stance when it comes to handling an IT issue, which ultimately saves clients from unwanted downtime and ensures functionality of their daily operations.   


 
LabTech Solutions Include:
Remote Monitoring & Management Platform
Backup & Storage
Desktop Management
Mobile Device Management
Security
Server & Network Management



BUSINESS BENEFITS

For PCS Group, managing technology is all about enabling our clients to operate more effectively. That’s why our managed services are focused on delivering tangible business benefits across your IT Infrastructure and critical business applications:
  • Increasing Business Agility – more than ever, today’s businesses need to be able to adapt to market changes quickly to remain competitive. That’s why we’ve designed our managed services to be flexible so that you can scale the service up or down in line with your business needs.
  • Reducing Business Risk – when we manage your IT we hold ourselves accountable for its availability. We put Service Level Agreements (SLA) in place and proactively manage your systems to identify and address potential problems before they occur.
  • Focusing your business on your core skills – we can help your in-house IT team to focus on strategic projects that will drive your business forward by freeing them up from the burden of day to day systems management.
  • Increasing the predictability of IT costs – our managed services help remove the spikes of capital investment needed to keep IT up to date by delivering technology refreshes and continuous monitoring of hardware and deployed software applications.
  • PCS Group’s Proactive Approach – our Managed IT Service is built on a commitment to service agility and continuous improvement. Providing an SLA based monitoring platform, PCS Group clients enjoy best of class reporting for total peace of mind.
  • Managed Costs – we help manage your on-going IT operational costs and maximize the return on your existing IT investment.

For more information please contact Sales@pcsgrp.com